Frequently Asked Questions
We know starting therapy often comes with questions, and we want you to feel informed and supported every step of the way. Below you’ll find answers to some of the most common questions about booking appointments, what to expect in sessions, fees, confidentiality, and how therapy works. If you don’t see your question here, we’re always happy to help, please feel free to reach out.
You can book by contacting us through our website or emailing the clinic. Once booked, you’ll receive intake forms and next steps.
No referral is required to begin therapy.
The first session focuses on understanding what brings you to therapy, your goals, and ensuring the fit feels right. There’s no pressure to share everything at once.
Most clients start with weekly or bi-weekly sessions, though frequency is flexible and adjusted over time.
Session fees vary by service and therapist. Current rates are listed on our website.
We do not bill insurance directly, but receipts are provided for clients to submit for reimbursement.
Limited reduced-fee spots may be available based on availability—please inquire.
We require 24–48 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a fee.
Yes. Everything shared in therapy is confidential, with limited legal exceptions (such as risk of harm).
Client information is stored securely in accordance with privacy and professional regulations.
Therapy length varies. Some clients attend for short-term support, others for longer-term work.
That’s completely okay. Therapy is a personal choice, and the first few sessions can help you decide if it feels right.
A good fit matters. We welcome open conversations and can help with referrals if needed.